In keeping with Future Group’s nature as a visionary company that is committed to provide quality technology and products to a wide variety of industries, it has made sound investments in BPO, one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. Future Group now owns a diversified range companies offering IT-intensive business processes and solutions, some of which it hires out to external providers, which in turn administer and manage the processes based on defined and measurable performance criteria.
i. Language Services
Globalization has forced most industries to reevaluate the way they do business. It is now clear that if companies want to break into new target markets they have to tailor their products and services to suit their new markets. One of the most important aspects that gives clients confidence in the quality of the products or services they are being offered, is the use of language that appears to have been written by a native-speaker.
Future Group has over 10 years of experience in the field of language services, and provides quality work in translation, localization, content publishing (traditionally known as DTP or Desktop Publishing), and other language support and related services. It does this through its ISO 9001:2000 registered companies, which employ in-country, professional, native-speaker subject-matter experts, who are able to translate into all the major world languages from Europe, America, the Middle East, Africa, and Asia. The translators are supported by highly qualified teams of engineers and desktop publishers with verified translation industry experience who can handle the complexities of internationalizing and localizing multi-byte and bi-directional products.
ii. Software Development
For over a decade Future Group has been creating innovative, high-quality custom software through a combination of local and offshore IT development teams. Offshore Dedicated Development Teams can be assembled according to a client’s specifications and provide worthwhile extensions to any in-house team, especially for projects that require continuous development and maintenance.
The group’s main focus has been on application development, including client/server applications, distributed applications, and component-based software development. It also offers a full package of web services, from professional e-commerce web site design to developing and maintaining advanced internet applications. Another major area that Future Group specializes in is software testing services and outsource testing, which is performed by their professional CSTP (Certified Software Test Professional) testing teams.
iii. Content Engineering
Another major area that Future Group has invested in has been content conversion and multilingual desktop publishing services. It offers comprehensive service packages, which can manage bi-directional languages, content-rich technical documents, and also graphically-rich layouts, to translation, localization, and publishing companies around the globe which they use extensions to their own DTP services.
Future Group’s ISO-9001:2000 certified companies offer a variety of comprehensive, efficient and detail oriented content services, such as:
• composition of books, magazines, and legal documents
• e-publishing of material from a variety of sources
• expert keyboarding services for data entry
• optical character recognition (OCR) scanning and indexing services
